28 replies to this topic

[Phorty Ounce]

What is the dev team doing to alleviate or remedy the update problem with the stats? The stats update infrequently, sometimes never in a stretch of 5-10 games. Why is this, and what is being done to solve this problem?

Many players have this problem. It is discouraging when you have amazing games and your stats and pips aren't recording. Why isn't the game rewarding our play properly, and with consistency like hundreds of other FPS multilayer games?

[Tonez]

Let me begin by saying are you letting the games finish or are you leaving in the midst of games? in order to properly get stats you must finish the match and let the "post game lobby" finish. keep me updated if you are following these steps and still have this issue. personally i have played 5 games in order to see the result of this and they have all been accurate.

[Phorty Ounce]

Here's what I do when every game finishes:

1.) don't press any button
2.) the post game report shows up where it shows the top players on both teams (where you can cycle between rb lb). This is where medals earned, in game report, etc. are displayed.
3.) I don't quit out of the in game report at all until the "post game" period ends and a new matchmaking lobby starts.

[Tonez]

Interesting i do not know why it would be different on our side of playing it is the same version of the game.. never the less we will keep an eye out for this.

[PeNgw1N]

They should really make Stat Updating a sticky so everyone can see when they come to report it...lol

[Phorty Ounce]

Interesting i do not know why it would be different on our side of playing it is the same version of the game.. never the less we will keep an eye out for this.

There are most likely a lot of errors in the actual network code that's causing many of the players stats to not update properly.

In response to pengw1n, I also recommend that a sticky topic be posted up regarding the current situation and any updates on the Stat Updating Problem.

[SimeonOfDeath]

Interesting i do not know why it would be different on our side of playing it is the same version of the game.. never the less we will keep an eye out for this.

I used to be a QA person, not for video games but for business applications (same job Iused to program for years ago). I can tell you one thing that might help you guys to replicate what's going on for us out here (by the way, I'm still having this issue too almost always, just like Shorty. Maybe 1 out of 10 will update stats and thats it). Here's what you need to do:

Dedicate a few people to play as if you WERE us out here for like a day or so if possible. Do everything someone out here might do, including having "random" people quit out on the game at various stages. Have the host quit. On Another match, have a NON-host quit. On yet another match have the host AND 1 non-host quit. Run a few games where NOBODY quits but various people quit at the post game screen instead of in-match. Have the people that quit do it while their team is behind. On another match have the quitters do it while their team is AHEAD. Etc. And for every situation, go all the way through to the end of the match, post game and the next game lobby and start a new match, just in case the issue doesn't occur until the NEXT match once a trigger is hit.

You have to run many tests in order to replicate issues sometimes, not just 4 or 5 plays, and you have to do all of the things that might happen in the real world. This is a situation where someone with Black Box QA experience would be very helpful. It's tedious sometimes, but that's sometimes what it takes to finally see an issue. I can assure you myself that this issue is very real, very much much there, and pervasive as hell for those of us afflicted by it.

[Tonez]

Hello everyone, thanks for all the feedback as you can imagine we here at Illfonic have tried many possibilities to try and locate the issue, alas being a smaller team makes a bit difficult to put it into action. @Simeon this is wonderfull feedback we have attempted this not exactly step by step as you put but a variation of it. This does sound like it could shed some light on the situation i will give it a chance. again thanks every one for staying strong!

[Phorty Ounce]

Props for pinning this topic. Looking forward to hear the test results of different stat updates and what could be done for a more consistent update.

[Phorty Ounce]

...any updates yet?

EDIT:

past few games I've had KDRs over 10 with 2000+ in game points with I dunno how many match bonus points that have not consistently registered (check your data if it can record such things).

it's off putting when you have insane games and points don't get recorded.

[Phorty Ounce]

...

Can we at least get assurance that Illfonic is working on fixing this issue?

[Lethal]

I'm pretty sure nearly all players have this problem. Inconsistent stat updates are one of the few bugs that this game still obtains. It seems that my stats rarely save when I do very well, and always save when I just to "alright". Although, a major cause to lack of saved stats are the host migrations. After a migration your kills reset when you kill someone and your deaths reset when you die again. Sometimes it will save the stats that you acquired after the migration, but not often.

[JaySy03]

Hey eveyone,,
Incredibly sorry for the late reply. We are all so busy with the Beta. That said, I have been playing Nexuiz on 360 to figure out the stat issues, as it is driving me and everyone else crazy. We are working on it, 360 has not been abandoned! If you by chance can think of anything that could have affected the stats while you were playing a game (besides host migration), please, please let me know. I'm playing it on my off time just to see what I can find! Thanks again for all your patience. - Jay

[Phorty Ounce]

Thanks for the update.

I dunno...could there be some issues with check values in the code?

[Phorty Ounce]

Two days ago I played a game where I got double rainbows in a match, CTF on Overlook. Ended up getting well over 170K+ of bonus points that didn't register. I was not surprised, but was still pissed off.

What is the dev team doing to fix the stat updating problem? We don't need redundant qualitative answers, we need quantitative answers such as reports, tests, etc.

[Phorty Ounce]

????????????????????????

[Tonez]

At this point i've had no issues on my side as far as stat updating goes. I will do a few test's on it and if i can find any conclusive evidence of this being true i will direct it to the appropriate DEV.

[Bullet]

I hope they fix this soon...

[Eggerslolol]

I bought this in the sale and my stats haven't updated since I started playing. wtf?

[xxDAMRONxx]

I keep seeing that you all are not having this problem on "your side"

Have you tried taking your xbox home...make a gamertag...download nexuiz...play on xbox live with the public and see what happens...as if you were a regular person?

I assure you that if you do this you will be able to see the stats not updating as it happens to everyone